If you are looking to improve your business, one of the areas you need to look at is how your communications system is laid out. For small business – we often forget to consider the process that clients reach out to us. Especially when they call your phone which for many people today usually doubles as a mobile phone. For the small businesses, you have to be prepared to act as the “call center” or consider getting one. Most large-scale operations need telephone operators for inbound and outbound calling. Call centers can be an efficient way to accomplish this need while playing into your overall philosophy. If you don’t take advantage of it, you might be missing chances to grow.
Learning Nuggets Archive
Anxious feelings… We all have them but for those who experience an overwhelming feeling of being anxious or anxiousness around crowds, the feeling can be crippling. Wracked with self-doubt and gripped with the overwhelming fear of being viewed in a negative light, many who are more introverted and nervous around groups end up staying aloof from […]
Digital trends 2017: 106 pages of internet, mobile and social media stats Each year creative agency We Are Social delivers its massive annual report about the latest digital trends in internet, mobile and social media usage – and now the company is back with an updated collection of insights and statistics reflecting the world’s most recent […]
Some interesting Facebook related posts that caught my eye, (note: I am not engaged with any of these sites, simply as I see or read I am sharing) 5 things social media editors should do when programming Facebook Media organizations, repeat after me: Facebook is not made for you. It may adapt somewhat to your presence, […]
Twitter starts showing search results by relevance, not reverse chronological order – Twitter is updating its search results so that tweets will be ranked based on relevance instead of by timeline, bringing search in line with what users have experienced on their timeline for the past 10 months. Based on early trials, the company claims […]
How to Create a Documented Content Marketing Strategy – If you’re new to content marketing, get ready to hear the phrase: “Marketers with a documented strategy are 5x more likely to succeed.” And if you’re a content marketing veteran, you might be saying: “I’ve heard this a million times, but what does this actually mean? […]
Instagram now has stickers and ‘hands-free’ video – Instagram, which has been adding features an impressive clip, is getting a few more today. First up, you can now add stickers to your video and photo stories. Yep, just like Snapchat. Again. The sticker button shows up next to the drawing tool (it’s the smiley face […]
Infographic: How to reach each generation on social media – An infographic from Webpage FX makes the decision easier. It explains where Generation Z, millennials, Generation X and Baby Boomers spend their time online. You should invest in the channels your audiences use.
In the news: Tech Trade Group: 114th Congress Was Good For Tech—And the Next One Needs to Be Too – The 114th Congress delivered meaningful technology legislation despite a divided government, and the 115th Congress has a chance to capitalize on significant momentum, according to the Information Technology Industry Council. ITI, a trade group representing […]
This weeks curated Learning Nuggets: 11 Examples of Facebook Ads That Actually Work (And Why) – One way to do just that is to create optimized Facebook Ads targeted at the right audience. Optimized ads can help you spend your PPC budget wisely and see a positive return on your investment. So, what does optimized […]