Constructive Feedback vs The Snark
This was shared via PR Daily’s website
Interactive feedback and how it differs from comments and worse the “web-trolls” which essentially exist to make snarky, and often not substianted posts continues to grow. In some cases this makes advocating for “open comments” or even the interactive feature of a blog more challenging to present. Here is one way to consider looking at “How PR and marketing pros can handle negative feedback ” Check out what 57 Twitter influencers had to say about how they handle negative feedback in the infographic below, and use it to help your efforts.
About Frank Strona
As a nationally known writer, educator, advisor, technology, coach, strategic engagement and content specialist, I have been active in the pursuit to improve, educate and promote opportunities that support the engaged learner and business while also preparing the workforce with the tools and skills necessary to stay competitive in a rapidly expanding technology-based world.